Hands down, I recommend Mr. Transmission. I don’t think I’d ever even consider going anywhere else if I (knock on wood) had further transmission issues. Nice, dependable, honest, trustworthy staff who obviously operate with integrity.
I cannot praise Mr. Transmission enough. I came to them with a 2007 Nissan Xterra that had “slipping” between 1st and 2nd gear. Being a female, I’m always apprehensive as you want to prevent yourself from being taken advantage of. I called the dealership and they quoted me $130 to do a diagnostic, and “around $6,000 if I need a new transmission.” Then went straight to the “new transmission” comment. I shopped around and called Mr. Transmission.
First off, their complete diagnostic is free. No charge at all. I dropped the car off and could not have met nicer people. I came back 2 hours later and after running the diagnostics, and there were no error codes that were generated at all to give them an obvious clue of the problem. I was asked to bring the car back the next day so that the tests could be run when the car was cold, and so that they could look at it more extensively. I was feeling pretty down at the realization that there was probably some serious issue and I’d need a new transmission.
I brought the car back the next day and left it for 4hrs. When I returned, I was greeted with a smiling face and told that my car was all set to go. The belts were a little off and needed adjusting, which they had done. They had then test drove it to ensure that there were no problems after the adjustment. Overjoyed, I asked how much was due and was told “oh, there’s really no charge for doing something such as adjusting the belts, so don’t worry about it.”
What can you say to that? No only did I not pay for the diagnostic, but work was obviously done finding out the problem, the problem was fixed and I didn’t get a bill! That’s unheard off. When I think about how easily I could have been taken advantage of (and a lot of auto places do lie and take advantage of you, as I’ve discovered when I’ve gone to other places for second opinions), it’s pretty amazing.
Cerelia I. Denver Colorado on Yelp